Learning about switching DNS – Name servers

Learning about switching DNS – Name servers


One of the troubles in transferring your blog/website to a new host is updating the domain name servers of your new location. For example, your domain currently goes to the ip address 123.456.78.90 and upon switching to a new webhost, you will get a new address. You need to redirect your domain to this new address. (btw, I got to discover my domain’s ip address but running a ping on command prompt)

As an analogy, think of it as changing your permanent address. You have to inform the other people of your new address or else they will still go to your old address.

So how do we update the dns of our new site location (ip address)?

I asked around and I got two answers.

  1. Karlo.PinoyBlogero said there might be an option in the cpanel of your new host. (I checked and I did not find any so I could not do this)
  2. A chat with the tech support of my new webhost informed me that I need to request the change from my old webhost. (This is what I’m doing now)

To know about your domain name servers, you have to go to this tool.

It has a nice collection of webtools for your domain. For learning about your domain, use the whois feature. After that you will see the info about your domain. Examples of the information shown;

  • about you as the registrant
  • about your host
  • when the domain was purchased and when will it expire.

Well, all I did now is to make a support ticket to my current webhost asking for a change of domain name servers. You will have to provide them two things though:

  1. domain name servers of you new webhost (
  2. ip address of your new webhost

Both of these can be acquired from your new webhost.


So far, this is what I’ve learned about domain name servers. As an added information, the change of you domain name server will take about 24-48 hrs to propagate so be ready to experience downtimes for that time span.

If you have additional info or if you would like to correct something I wrote above, please feel free to write a comment.

11 replies on “Learning about switching DNS – Name servers”

I got a crash course in DNS nameservers when I first starting blogging. Typically, you change them with your domain name registrar, not your host (unless they are one in the same). And just wanted to let you know that in my past experiences, it hasn’t taken longer than a few hours for it to propagate despite the fact that they claim 24-48 hours.

You’re absolutely right Lisa – unless your domain registrar company host the site as well.

I agree with ling…

basically, the new DNS server(s) will be provided to you upon purchase of a new hosting package..

It’s just a simple task and you can do it yourself… go to your domain (not host) control panel there should be an option there to change your DNS servers…

When moving web hosts, you will need to get the nameservers of your new host. For a PH domain, you will also need to get the IP addresses of these nameservers. Standard nameservers are usually just 2 but other web host uses 3 or 4, sometimes up to 6 nameservers (for redundancy).

If you have control of your domain (via a Domain Manager, if you registered your domain via a Registrar), you can change the nameservers yourself. If you got your domain from your webhost and they do not have a Domain Manager, it means you need to file a support ticket to request the changes on your domain. This usually takes longer due to support turn around times.

When you move to a new host, make sure that the old site is still intact in your old host. It’s like having two duplicates of your site on two servers. This will ensure that during the re-propagation of the domain, your site will be viewable and there won’t be any downtime at all.

However, some visitors may site the version of your site form the old host while others may already see the site from your new host. This happens because domain propagation heavily depends on your ISP (some ISPs have delayed DNS cache).

Once your domain has fully re-propagated, you may want to check your old site (via the control panel) and see if there are comments injected into the old DB during the migration. You can manually cut and paste these comments into the new DB on your new web host.

Hi everyone,

I did not have any access to my own domain. I had to ask my old webhost (Philhosting) to change my DNS. Although they obliged to it, what disappointed me here is that they terminated my account first before everything was back ok. If something went wrong, then I would have been at a loss but I’m glad that nothing wrong happened.

I was not able to measure on how many hours my blog was down but from my estimate, it was more than 12 hours for my ISP. I was already receiving blog comment notifications but I wasn’t been able to access my blog. hehe

Thanks for the comments everyone. I learned a lot. 🙂

@Crazy Man – Hi, are you also switching to a new webhost? You may want to contact your current host to do it for you or the registrar. Just read the comments above for tips. 🙂

@Yuga – Thanks for the very comprehensive guide. I find it weird that my previous webhost wanted me to terminate my account first before they transfer my dns server.

That’s why my blog suffered long downtimes since the propagation has not yet finished but my old account has already been deleted.

i haven’t really experience transferring webhosting company before.. But i recently bought a domain (only) from GoDaddy…

I did managed to move webhosting from the control panel of my GoDaddy’s account.

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